An important thing to note is that SAM is fundamentally different from most other web CMS's in that it publishes out real files to the file system enabling the web server to efficiently cache and serve the web pages. Most other CMS's generate their content dynamically when a user makes a request (we only do that in admin mode). This publishing process can be configured to work in one of two ways: We can overwrite the entire site (we call this "Replace" mode), or we can write into the existing site (we call this "Overwrite" mode).
When overwriting the entire site we always start with a clean slate, but the site goes down for a few seconds (or minutes depending on how long it takes to publish your site).
Writing into a site only replaces files that exist and copies new files. It does not delete the old files. On the plus side, you have zero downtime. Your site is most likely configured this way.
To remove that page we have a few options.
- Remove it from the live site via FTP. Just let us know the URLs of the pages and we can do this for you.
- Manually empty the site folder and do a full site publish. This would get rid of all the flotsam lingering in the directories, but would give you those seconds or minutes of downtime. We sometimes refer to this as a "clean publish". If your site uses SAM 3.0, you can do this by following the steps in this article.
- Change the settings for your site so that it will always empty the site folder and will always do a clean site publish. It would give you seconds or minutes of downtime depending on the size of your website. You would experience this brief downtime each time you publish the site. If your site uses at least SAM 3.0, you can do this by following the steps in this article.
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